The group of companies to which Alerta y Control S.A. belongs has established itself as a leading organisation in the services sector over many years of operation. This has been achieved through a strategy focused on customer satisfaction, investment in new, higher-performance equipment, and the recruitment and training of highly qualified personnel.
Its activities are divided into the following business areas:
- Security Division (Security Guarding and Other Security Activities)
- Systems Division (Security Systems Installation and Fire Protection)
- Cleaning and Maintenance Division
- Auxiliary and Social Care Services Division
The organisation is certified under management systems covering quality, environmental management, occupational health and safety, and information security across various areas of its processes and activities.
In accordance with the organisation’s philosophy, our actions shall be guided by the following principles:
- To provide services to the highest quality standards and ensure maximum satisfaction for our clients and other interested parties, while complying with all legal and regulatory requirements relating to our activities and management systems.
- To commit to eliminating hazards and reducing occupational health and safety risks, as well as protecting the environment, including preventing pollution.
- To implement measures to reduce the environmental impact of our activities, works and services, prevent pollution, minimise resource consumption, and promote energy efficiency and savings across our facilities.
- To meet all applicable information security requirements, providing a framework for our own management system and activities.
- To promote awareness of quality, safe working practices, environmental impact and information security among all employees and collaborators, encouraging ideas, consultation, participation and action, keeping training up to date and providing the resources necessary to achieve these objectives.
- To actively protect the health and safety of our employees and the security of our facilities, ensuring safe processes and operations for both our own personnel and everyone who works with us.
- To continually improve the effectiveness of our management system, minimising risks and preventing pollution.
Management shall communicate this policy to all personnel and make it available to the public and any interested parties who request it. Management shall also provide training and raise awareness among all personnel to ensure compliance with the principles set out herein, allocating the resources necessary for their implementation.
Madrid, 1 June 2026
Senior Management
